Security & Privacy

At Progress Promotional Products Co., we respects your right for privacy. All information gathered through your order is handled with the utmost care.

Information We Collect

We collect information from you when you register on our website, subscribe to our deals newsletter, place an order, request a quote, enter a contest or sweepstakes, respond to marketing communication, use communication such as e-mail, or participate in another site feature.  When ordering or registering, we require your name, e-mail address, mailing address, phone number, credit card information or other information.

In case you do not feel comfortable providing your credit card information online or via e-mail, please contact our customer service at 1-800-682-0852 to place your order and arrange alternate payment options.


Like many websites, we use “cookies” to collect information, enhance your experience and gather information about visitors and visits to our website  They help us understand your preferences based on previous or current web site activity, which enables us to provide you with improves services and web site experience.  We also use cookies to help us compile aggregate data about web site traffic and web site interaction so that we can offer better web site experience and tools in the future.  Cookies are files with small amount of data, which may include an anonymous unique identifier.  Cookies are sent to your browser from a web site and stored on your computer’s hard drive.  You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.  However, if you do not accept cookies, you may not be able to use some portions of our website.

Log Data

We collect information that your browser sends whenever you visit our website.  This log data information may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

How we use of your Information

We may use the information we collect to send periodic promotional e-mails, product catalogs and samples. If you wish to unsubscribe from our e-mail list, you may do so at any time by clicking on the “Unsubscribe” button shown at the bottom of every e-mail marketing communication you receive or by contacting us at [email protected] or calling 1-800-682-0852.

We hate spam as much as our customers do. All electronic communications sent by Progress Promotional Products Co. contain only relevant business marketing tips, marketing product ideas, marketing calendars, interesting facts, promotional offers, exclusive coupon codes, and other promotional goodness.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below.  The term “outside parties” does not include Progress Promotional Products Co.  It also does not include web site hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.  Please note that e-mail communication is not encrypted and therefore not a secure method of transmitting your credit card information.

How we protect visitor information

We’ve established and maintain extensive security measures to protect your personal and credit card information provided online via our secure website.  Your information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.  However, this policy does not apply to information we are required to disclose by law, or in cooperation with law enforcement agencies.  Our website is secured through SSL (Secure Sockets Layer), the most powerful encryption technology available today.  Every time you enter a secure site the URL will change from http to https.  Your browser may also display a special symbol such as lock or a key to designate the site as a secure site.

We may contract with third-party service providers to assist us in better understanding our website visitors.  These service providers are no permitted to use the information collected on our behalf except to help us conduct and improve our business.  You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.  If you turn cookies off, you won’t have access to many features that make your site experience more efficient, and some of our services will not function properly.  However, you can still place orders over the telephone by contacting our customer service at 1.800-682-0852.

All order processing is done separate from the Internet, thus, eliminates any risk of unauthorized access to your order information.  This means that we process your credit card payment upon receiving your approval of our order processing documentation such as Order Acknowledgement.  Upon customer’s request we may keep credit card information on file for the sole purpose of making re-ordering easier, but only by customer request or with prior authorization by the customer. This information is collected at the time of sale and saved in compliance with the guidelines set forth by Visa, MasterCard, Discover, and American Express. Progress Promotional Products Co. does not maintain a record of the credit card information you submit to us for payment once all order charges are complete. Submission of your credit card number to the appropriate credit card company is via encrypted transmission. We will ask you for your current card information each time you place an order to protect the security of your card. We are in full compliance with all of the latest PCIDSS requirements.

Third party applications and software

Progress Promotional Products Co. is not a software company and does not write, test or design software of any kind, and thus is not responsible for driver and software compatibility.  Progress Promotional Products co. does not assume responsibility for testing any software nor is Progress Promotional Products Co. responsible for any damages that may occur from the usage of such applications.  Progress Promotional Products Co is only responsible for loading files on to the available technology products. We provide Digital Data Proofs of the upload data prior to production of your order.

Third Party Links

In an attempt to provide you with increased value, Progress Promotional Products Co. may include third party links on our website.  These linked sites have separate and independent privacy policies. Progress Promotional Products Co. is not responsible or liable for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these linked sites.

Changes to Our Policy

Progress Promotional Products Co. reserves the right to change our Security & Privacy policy at any time.  We will post those changes to this page.  Policy chances will apply only to information collected after the effective date of the change.  This policy was last modified on June 1, 2016.

Questions and Feedback: We welcome your questions, comments, and concerns about our Security & Privacy policy.  Please e-mail us any and all feedback or any other issue.

Online Policy Only

This online Security & Privacy policy applies only to information collected through our web site and not to information collected offline.

Your consent

By using our website, you consent to our Security & Privacy policy.

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